Privacy Policy for Oxiogo.in
Last Updated – 1st Dec 2024
At Oxiogo.in, we respect your privacy and are committed to protecting the personal information you
share with us. This Privacy Policy explains how we collect, use, store, and safeguard your personal
data when you visit our website, use our services, and engage with our products, including flight
bookings, hotel bookings, bus bookings, and holiday package bookings. By using Oxiogo.in, you agree
to the practices outlined in this policy.
1. Information We Collect
We collect two types of information:
-
Personal Information
When you make a booking or interact with our website, we may collect the following personal
details:
- Identification Information: Full name, contact information (phone
number, email address), date of birth, gender.
- Travel Details: Travel preferences, flight/hotel/bus booking
information, dates, and other relevant details.
- Payment Information: Credit/debit card details, billing address, and
other payment-related information. This is processed securely through third-party
payment processors.
- Account Information: If you create an account, we collect username,
password, and any other information related to your account.
-
Non-Personal Information
We also gather non-personal information automatically when you visit our website:
- Usage Data: Information on how you interact with our website, including
browser type, device type, IP address, pages visited, and time spent on each page.
- Cookies and Tracking Technologies: We use cookies, web beacons, and
similar technologies to enhance your browsing experience and collect usage data.
2. How We Use Your Information
We use your information for the following purposes:
- To Process Bookings: To facilitate flight, hotel, bus, and holiday package
bookings, confirmations, and customer support.
- To Improve Our Services: To personalize your experience, analyze trends, and
improve the website's functionality and usability.
- To Communicate with You: To send booking confirmations, receipts, updates,
promotional offers, and customer service responses.
- For Marketing and Promotions: With your consent, we may send you promotional
emails or newsletters about upcoming travel offers and deals.
- To Protect Our Services: To ensure the security of our website and prevent
fraud, unauthorized access, and other illegal activities.
3. How We Share Your Information
We do not sell or rent your personal information to third parties. However, we may share your
information in the following circumstances:
- With Service Providers: To facilitate the booking process, we may share your
information with third-party vendors such as airlines, hotels, bus operators, payment
processors, and other service providers involved in fulfilling your bookings.
- For Legal Compliance: We may disclose your personal information to
comply with applicable laws, legal processes, or requests from government authorities.
- For Business Transfers: In the event of a merger, acquisition, or sale of
assets, your information may be transferred as part of the transaction, but we will notify you
of such changes.
4. Security of Your Information
We take the security of your personal information seriously. We use industry-standard encryption
(SSL/TLS) to protect the data you submit through our website. While we strive to protect your
personal information, no data transmission over the internet can be guaranteed to be 100% secure.
You are responsible for maintaining the confidentiality of your login credentials.
5. Cookies and Tracking Technologies
We use cookies to enhance your experience on our website. Cookies are small files placed on your
device that allow us to remember your preferences, analyze website traffic, and customize the
content shown to you.
- Types of Cookies We Use:
- Necessary Cookies: Required for the basic functioning of the website.
- Performance Cookies: Help us analyze how visitors use the site.
- Functional Cookies: Store user preferences for a more personalized
experience.
- Advertising Cookies: Track user behavior for targeted advertising.
You can manage or disable cookies through your browser settings, but doing so may affect
your experience on our website.
6. Your Rights and Choices
You have the following rights regarding your personal information:
- Access and Correction: TYou can request access to the personal data we hold
about you and request corrections if necessary.
- Deletion: You can request that we delete your personal data, subject to legal
obligations or legitimate business needs.
- Opt-Out: You can opt out of receiving marketing communications by following the
unsubscribe instructions in any email or by contacting us directly.
- Data Portability: You may request a copy of your personal data in a structured
format for transfer to another service provider.
To exercise these rights, please contact us at [insert contact information].
7. Third-Party Links
Our website may contain links to third-party websites or services not operated by Oxiogo.in. We are
not responsible for the privacy practices or content of these third-party sites. We encourage you to
review the privacy policies of those sites before sharing any personal information.
8. Children's Privacy
Oxiogo.in does not knowingly collect or solicit personal information from anyone under the age of 18.
If we discover that a child under the age of 18 has provided us with personal data, we will take
steps to delete such information.
9. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted
on this page, and the revised policy will become effective immediately upon publication. Please
check this page periodically for updates.